POLICY & PROCESS DEVELOPMENT
Policy and Process Review
Examining the policy context and mapping processes reveals barriers to effectiveness and opportunities for improvements. Fae’s strategic, analytical and evaluation experience combine to provide greater clarity about policies and processes and how they can more effectively deliver desired results.
Policy Development
Good policy builds on cultural norms and guides ‘how we do things around here’. Throughout Fae’s extensive public sector career she analysed policies, created sound policy positions based on clear principles, and wrote well-structured, plain English policy documents.
Process Design
Processes need to be logical, clear and easy to follow. Fae has ‘unpacked’, designed and redesigned processes that ensure policies and services are delivered simply and for the benefit of customers and clients.